Payment Information

What payment methods do you accept?
All major credit cards are accepted. Credit card payments are processed when your order is placed. PayPal, Check, or Money Order can also be used to pay for your order. Orders may be cancelled if payment has not been received within 7 working days.

Can I cancel my order?
YES! Your order can be canceled free of charge if it has not yet been shipped or submitted to our suppliers' warehouse. Orders that have already been shipped or submitted are subject to our standard return policy. Back-orders can also be canceled free of charge if they have not yet been shipped.

If an order has already been shipped or submitted and you don't wish to keep the item(s), please accept the package and call us for a "Return Authorization Number". If the package is refused at delivery, the customer will be required to pay shipping BOTH ways and there is a possibility that the package may become lost. Refunds cannot be issued for orders that are not returned to our warehouse in Southern California.

Is my order subject to sales tax?
Only orders that are shipped to addresses in California are subject to state sales tax. Sales tax is charged on the products purchases and not on the shipping and handling amount.

What happens if my entire order is not in stock?
Our online inventory is real-time, but may not reflect other orders that have not been recorded yet, or recently received orders. If an item on your order says it will usually ship in less than 4 weeks, we can at our discretion hold the entire order until the out of stock item(s) arrive and ship your order complete. In this event you will be notified of the delay and can decide to cancel any out of stock item(s) if you wish.

If an item on your order says it will take more than 4 weeks to ship, we can at our discretion split the order and ship the item(s) that are available and back order the out of stock item(s). You will not be charged additional shipping for the back ordered item(s) when they ship and can cancel the back ordered item(s) at any time prior to shipment.