Will you match a lower price? How can I get a copy of my invoice? After I have placed my order, can I check the status on it? How do I use a coupon code? Can I ship to an address other than my billing address?
Will you match a lower price? YES! We will match competitors? online store prices for identical in-stock items. (eBay sellers are not online stores and will not be price-matched.) Simply call us prior to ordering and provide the part number, brand, published price and competitor?s web site information. Once we verify the details we will either: 1) Update our online price to match or beat the competitor?s price, 2) E-mail you a coupon code to match the competitor?s price, or 3) Refund the price difference if your order was placed within 7 days of the price match. More Information.. How can I get a copy of my invoice? You can request to have a copy of your order e-mailed to the original registered user by entering your order number. More Information.. After I have placed my order, can I check the status on it? YES. Our site features live online order tracking just login below. You can also go to our home page and navigate to "Track" located in the top, right hand corner of www.carpartsdiscount.com. Insert your shipping postal code and order number to receive your tracking information. Tracking information is only available if the item has shipped. For items shipped in the current day, please allow 5-10 hours for tracking information to be updated by the shipping carrier. Please call if you've ordered by phone and did not receive an internet order number or confirmation number from your agent. More Information.. How do I use a coupon code? If you were provided with a coupon code via e-mail, simply click on the included link, or copy the link into your browser. Coupon discounts will automatically be calculated at checkout. Can I ship to an address other than my billing address? During the checkout process, you will be given the option to enter your addres separate from your billing address so that you may have something shipped as a guest, or to a work address. These orders may be further scrutinized to divert fraudelent activity. PayPal orders may be preferred for drop-ship orders, or International customers. Shipments sent to an address other than the credit-card billing address are carefully reviewed and may require additional information before shipping. |